Information We Collect
Personal Information You Provide
When you register for Glorixa Edu's budget forecasting platform, we collect information that you voluntarily provide to us. This includes your name, email address, phone number, and billing information when you create an account or subscribe to our services.
- Account registration details including full name and email address
- Contact information such as phone numbers and mailing addresses
- Payment information including credit card details and billing addresses
- Profile information you choose to add to personalize your experience
- Financial data you input for budget forecasting and analysis
Automatically Collected Information
Our platform automatically collects certain information when you access and use our services. This helps us understand how users interact with our budget forecasting tools and improve the overall experience.
Technical Data: We collect IP addresses, browser types, device information, operating system details, and access times to ensure our platform works optimally across different devices and browsers.
How We Use Your Information
Glorixa Edu uses your personal information to provide, maintain, and improve our budget forecasting services. We're committed to using your data responsibly and only for purposes that directly benefit your experience with our platform.
Service Provision
- Creating and managing your account on our platform
- Processing payments and managing subscriptions
- Providing personalized budget forecasting recommendations
- Generating financial reports and analysis based on your data
- Sending important service notifications and updates
Platform Improvement
We analyze usage patterns and user feedback to enhance our forecasting algorithms and introduce new features. This analysis helps us understand which tools are most valuable to our users and where we can make improvements.
Important Note: We never use your personal financial data for marketing to third parties or share individual budget information with external organizations without your explicit consent.
Information Sharing and Disclosure
Glorixa Edu maintains strict controls over how and when we share personal information. We believe in transparency about our data sharing practices and want you to understand exactly when and why we might share your information.
Service Providers
We work with trusted third-party service providers who help us operate our platform and provide services to you. These providers include payment processors, cloud hosting services, and customer support platforms.
- Payment processing companies to handle subscription billing
- Cloud infrastructure providers for secure data storage
- Email service providers for account notifications
- Analytics services to understand platform usage patterns
Legal Requirements
We may disclose your information when required by law, such as responding to court orders, legal processes, or government requests. We will notify you of such requests unless prohibited by law or when we believe notification could compromise an investigation.
Data Security Measures
Protecting your financial information is our top priority. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- 256-bit SSL encryption for all data transmission
- Advanced firewall protection and intrusion detection systems
- Regular security audits and vulnerability assessments
- Multi-factor authentication for account access
- Encrypted database storage with restricted access controls
Security Incident Response: In the unlikely event of a data breach, we have established procedures to quickly identify, contain, and address security incidents while notifying affected users within 72 hours.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Our retention policies are designed to balance your privacy rights with our legitimate business needs.
Retention Periods
- Account information: Retained while your account is active plus 3 years
- Financial data: Retained for 7 years for regulatory compliance
- Payment records: Kept for 7 years as required by financial regulations
- Usage logs: Automatically deleted after 2 years
- Marketing communications: Until you unsubscribe or request deletion
When you close your account, we begin the process of deleting your personal information according to our established timelines. Some information may be retained longer if required for legal compliance or legitimate business purposes.
Your Privacy Rights
You have important rights regarding your personal information. We're committed to helping you exercise these rights and maintaining control over your data.
Access and Control
- Access: Request a copy of all personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a machine-readable format
- Objection: Object to certain processing of your information
How to Exercise Your Rights: Contact us at [email protected] with your request. We'll respond within 30 days and may need to verify your identity before processing certain requests.
Cookies and Tracking Technologies
Glorixa Edu uses cookies and similar technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze site traffic, and provide personalized features.
Types of Cookies We Use
- Essential cookies: Required for basic platform functionality and security
- Performance cookies: Help us understand how users interact with our platform
- Functional cookies: Remember your preferences and settings
- Analytics cookies: Provide insights into platform usage and performance
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our budget forecasting tools.
International Data Transfers
As a Malaysia-based company, Glorixa Edu primarily processes and stores data within Malaysia and other countries with adequate data protection standards. When we transfer data internationally, we ensure appropriate safeguards are in place.
Transfer Safeguards: All international data transfers are protected by standard contractual clauses, adequacy decisions, or other approved mechanisms to ensure your data receives equivalent protection regardless of location.
Children's Privacy
Our budget forecasting platform is designed for adults managing personal or business finances. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Policy Updates and Changes
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your account email and prominently display the updates on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy updates constitutes acceptance of the revised terms.